New Consumer Application Page

When you create an application, the first page that displays is the New Consumer Application page. See Introduction to the Workflow for details on how the New Consumer Application page fits in the application workflow.

Field Information

Fill out the fields on the New Consumer Application page as follows.

Applicant Information Fields
Scope	All in-process applications (applications that have been entered into the system and not completed).
Primary Applicant (first and last name)	Required.
SSN (Social Security Number)	Optional.
Zip Code	Required. The system uses the ZIP code to verify that this applicant is within the area serviced by your financial institution (i.e., that the ZIP code is included in the list defined by your financial institution). This check occurs when you click Continue.
Bank Information Fields
Date Application Taken	Required. Defaults to today’s date. To change it, click the calendar icon next to the field and choose the date. (If you took the application on paper prior to today, you can enter the date on which the application was taken.)
Relationship Manager	Required. If you’re a Relationship Manager, the Relationship Manager field defaults to your name. Users who are not set up as Relationship Managers must choose a Relationship Manager from the dropdown list before proceeding. When a Relationship Manager has been selected from the Relationship Manager list, the Business Unit list populates with all business units in which the selected Relationship Manager has a Relationship Manager role. Note: If your institution is using strict application security, the Relationship Manager list includes only those users having the Relationship Manager security role in the business units for which the current user has application creation rights. For example, if user Kay Smith has data entry rights for BU1, she will only be able to select Relationship Managers from BU1 when creating an application.
Business Unit	Required. The application will be tied to the business unit selected on the New Application page. Note: If your institution is using strict application security, the Business Unit list includes those business units in which the selected Relationship Manager has the RM role and the current user has application creation rights. The Primary Business Unit of the selected Relationship Manager displays as the default business unit. If the Relationship Manager does not have an RM role for the primary business unit, the Business Unit field is blank by default. To extend the example described in the Relationship Manager field description above, Kay Smith will only see BU1 or BU2 in the Business Unit list on the New Application page, even if the Relationship Manager she selected also has the RM role in BU3 and BU4. The business unit association for an application is significant in several ways: As the application moves to the Decision task, only users who have the appropriate role in the application’s business unit can accept the task. For example, if Central District is selected as the application’s business unit, when the application progresses to the Decision task, only users who have the Underwriter role in the Central District business unit will see the application in their Group Task List. In reports (on the Reports page) dealing with the initial creation and editing tasks, the application will be included in figures for the business unit selected on the New Application page. Note: However, in reports dealing with the Decision and Negotiation tasks, the application will be included in the Underwriter’s primary business unit.
Product Selection Fields
All the products that your financial institution defined display here. Click the checkbox beside each product being applied for. To include more than one instance of the same product, type a number in the Qty column for that product. If additional information exists on this product, an Additional Information hyperlink displays below the product description. Click this link to connect to more information, such as a web page or network location. Note that the additional information links are defined by your Baker Hill Origination Administrator during your financial institution's setup process. Which products you select here determines which application sections will appear on the Consumer Application Page (as defined in your setup).

When you click the Continue button, the applicant information you entered is checked against all applications in your Baker Hill Bank2Business, Baker Hill Bank2Consumer, or Baker Hill Bank2Dealer database, depending on what kind of application you're creating, to see whether any other applications have been entered for this applicant. (See the Similar Application Check dialog Help topic for details on what fields are checked and how to use this dialog.) If any are found, you'll have the opportunity to pull information from that application into your new application.

If any problems are found with the data entered — for example, a ZIP code that falls outside the service area — the problem field will be highlighted in red, and you will need to correct the problem before proceeding.

You'll then proceed to the Consumer Application Page to fill out the application.